Using Payment Data to Drive Marketing and Upselling

Many companies view payment data as a back-office activity that is primarily helpful for tax reporting, bookkeeping, and reconciliation. However, a whole narrative regarding consumer behavior, preferences, timing, and value is concealed within transaction records. Each payment discloses not only what was bought, but also when, how frequently, how much...

Chargebacks in Med Spas: How to Prevent Disputes for Packages, Results-Based Services, and Memberships

As the market moves between prepaid packages, memberships, and results-based treatments, chargebacks have grown more expensive and complicated for medical spas. Med spa services are experience and outcome-dependent, unlike standard retail transactions, which makes disputes more emotionally charged and challenging to defend. Even when a service is provided exactly as...